This is a course to help you write effective business emails in English. We will be looking at how to - differentiate between formal and informal language - address the addressee, open and close emails - give good and bad news, request and give information, attach files - make and reply to inquiries, make and respond to suggestions - change and confirm arrangements - make and deal with complaints, make apologies, ask for payment - be direct and brief, be indirect and polite, check understanding. By the end of this course, you will be able to apply key language to different types of emails.

Do you want to improve your English fluency for work and sound more like a native speaker? One of the best and quickest ways for this is to learn some common  idioms which  are frequently used in the workplace, such as in meetings and emails. In this course, you will learn how to use such  idioms appropriately.